How Can I Approve Collaborator Access Requests in Shopify?
Collaborator access requests in Shopify allow trusted third parties, such as support teams or partners, to access specific parts of your store securely. Approving these requests is a straightforward process through your Shopify Admin settings or via email. Follow the steps below to approve collaborator access efficiently.
Steps to Approve Collaborator Requests via Shopify Admin
Log In to Your Shopify Admin: Use your credentials to access your Shopify store's admin panel.
Navigate to User Settings: In the admin dashboard, go to Settings > Users and Permissions (this may be labeled as "Plan and Permissions," depending on your admin).
Access Collaborator Requests: Locate the section for pending collaborator requests. These are typically listed under "Collaborators."
Approve the Request: Open the pending request, review the permissions being requested, and click Approve Request.
Save Changes: Ensure you click the Save button to confirm and apply the changes.
Approving Collaborator Requests via Email
Shopify also provides an alternative method to approve collaborator requests through email:
Locate the Shopify Email: Check your inbox for an email from Shopify notifying you of a collaborator request.
Open the Request Link: Click the "View Request" button in the email to navigate directly to the collaborator request screen.
Approve and Confirm: On this page, click Approve Request to grant the requested permissions and confirm your decision.
Finalizing Approval
After approving the collaborator request, ensure that you regularly review granted permissions to maintain store security. Collaborator access can be modified or revoked at any time if necessary. By following the steps above, you can grant collaborators the access they need to provide support while maintaining control over your store's permissions.
If you encounter any issues while approving collaborator requests, consult Shopify's official help documentation for further assistance.