General FAQ
General FAQ
16 articles
How do I Clear Browser Cache?This is how you clear your browser cache for all major internet browsers.
Marketing, Design & Developer Assistance for ShopifyWork with experienced professionals and get tailored support that meets your unique Shopify Store's needs
How to Apply a Discount on our Apps
How to Contact Live Chat Support
Google API Errors - Common Errors and ResolutionsA list of Common Google API Errors and how to resolve them
Using Google Maps API For Free with our AppsLearn about the Google Maps API Free Offerings
My map is not accurately finding my current locationSometimes the map location is not automatically set using the users location.
Google Maps API Test PageUse this page t test your google maps api and make sure it's working correctly.
How can I cancel my trial or subscription with Rose Perl Technology LLC?Here is how to cancel your trial or subscriptions
How can I change my pricing plan?Need to upgrade or downgrade your pricing plan here are the steps.
Why are the stores not showing on my store locator page?Here are the most common answers to the question of why my stores on not showing on my map.
Why does the system return an error saying 'Column [Store Name] and [Store Address] is required' when I try to import my stockist list via CSV despite having these columns correctly formatted?Here are some answers to the most common questions about CSV imports
I need help setting up my google api keyHaving some issues setting up your google api key? let support help you out.
Updating your Shopify Theme using app embedsHere is a quick way to update your shopify pages and themes using the app embed logic from our apps
Google API unrestricted API keys warningsDid you get an email from google warning you about your unrestricted api keys?
How to find your Google Cloud Project IDNeed help finding out the id to share with our support team?