Need help setting up a Rose Perl app or troubleshooting something that is not working as expected? You can get help directly from the support panel inside your Rose Perl app.

Watch the walkthru:

Start with the chat option when you need a quick answer. The Rose Perl AI assistant can help with common setup questions and troubleshooting steps. Enter your question and include the name of the app you are using.

Select Help in the support panel to browse articles by app, or visit help.roseperl.com. You can search for setup instructions, feature guides, and troubleshooting information for any of our apps.

If the AI assistant does not resolve the issue, ask for live help in the same conversation. A Rose Perl support team member can review the details and guide you through the next steps. You can return to the Messages tab to continue an existing conversation.

Our support team can assist with everything from app installation to tailored theme customizations. We are available 24/7 - 365 Days a year.

For issues that are easier to demonstrate, select Schedule a Web Meeting. A video call with screen sharing can help the support team see the problem and walk you through the solution.

To help us assist you faster, please include:

Use the Messages tab to revisit conversations and the Tickets tab to review support requests. Keeping replies in the same conversation helps the team retain the full history of your issue.

For self-service help at any time, visit Rose Perl Help Center.