This article helps you allow customers to choose pickup at one or more locations.
What this helps you do
Turn on pickup, define pickup hours, and let customers choose a pickup date or time if needed.
Prerequisites
The app is installed
At least one location exists
You know the pickup hours for the location
Instructions
Open Shopify admin → Apps → RP Local Delivery Date.
Go to Locations.
Select the location name where pickup should be available.
In the Pickup card, select Manage.
Select Enable if the profile is currently disabled.
Under Pickup schedule → Customers can select, choose:
Day for a pickup date only
Day & time for a date and exact time
Day & time slot for configured pickup windows
Select each weekday and use Allow pickup on [weekday] to control whether
it is available.For each enabled day, configure Daily order limit, Preparation time,
and Cutoff time for same-day pickup as needed.For Day & time slot, add each From, To, and Order limit value.
Use Copy time slots from when another day should use the same windows.Under Future orders, enable Limit future pickup orders and enter the
number of calendar days when customers should not book farther ahead.Add Blackout dates for holidays or other unavailable dates.
Select Save in the contextual save bar.
Test the storefront with a same-day pickup, future pickup, full slot, cutoff,
and blackout date as applicable.
Expected result
Customers can select pickup and choose the available date or time options for the chosen location.
Troubleshooting notes
If pickup does not appear, confirm that pickup is enabled in the location.
If no pickup times appear, confirm the chosen Customers can select mode,
enabled weekday, preparation time, cutoff, and saved slots.If customers can select unavailable times, review the weekday's Daily order
limit, each slot's Order limit, and Blackout dates.If the profile will not save, confirm every enabled weekday in time-slot mode
has at least one valid slot with a start earlier than its end.
Important warnings or limitations
Warning: Pickup schedules must match your real store operations. Incorrect hours can create missed collections and support tickets.
Test a same-day and a future-day pickup booking before going live.
A blank capacity value means unlimited; when setting a limit, use a valid
whole number accepted by the field.
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When and how to contact support
Contact support if pickup is missing or if customers can select dates or times that should not be available.
Send:
your store URL
the location name
screenshots of the pickup settings
the cart page screenshot
the exact date or time that behaves incorrectly
Use: