RP Local Delivery Date FAQ

This article answers common questions from merchants setting up or maintaining the app.

Get quick answers to common setup, billing, theme, and delivery-rule questions.

RP Local Delivery Date lets customers choose dates and times for local delivery
and store pickup. You can configure locations, weekly schedules, preparation and
cutoff times, time slots, blackout dates, booking ranges, capacity, product and
cart restrictions, delivery areas, and optional delivery pricing.

Usually RPDelivery Date App Embed is disabled, a different theme was edited,
the location or method is inactive, or only one of the cart page and cart drawer
was tested. Follow Add the Delivery Picker to Your Cart
and test the published theme in a private browser window.

You can require a selection on checkout paths that pass through the app's picker
and validation. A theme or another app can bypass that validation if it sends a
customer directly to checkout through Buy Now, an accelerated payment button,
an upsell, or another custom checkout flow. Test every path customers can use.

Check the profile's open days, time slots, preparation time, cutoff time,
blackout dates, booking range, and slot or daily capacity. Confirm the customer
is using the intended location and Delivery or Pickup profile.

Preparation time controls how much advance notice is required before a date or
time becomes available. Cutoff time closes the applicable ordering window, and
the booking range controls how far ahead customers may schedule.

Yes. Add separate Delivery and Pickup profiles to each location and configure their schedules independently.

Yes. The current in-app plan descriptions include unlimited locations. Confirm the plan offered to your store under Settings → Billing.

Yes. Delivery profiles support ZIP or postal codes and full-address validation using either a maximum radius or a boundary drawn on a map.

Yes. Configure Dynamic pricing rules on a location's Delivery profile. Flat, same-day, and weekend pricing are available on all app plans; Pro also provides rush-hour and per-time-slot pricing. The optional picker inside checkout requires Shopify Plus.

No for the standard cart picker and cart Dynamic Pricing. Shopify Plus is
required for the optional picker placement inside checkout. Customer-account,
Thank You, and Order Status placements also depend on the capabilities Shopify
makes available to the store. Confirm the current status under Settings →
Development and test every enabled placement.

Yes. In the Delivery or Pickup profile, enable Allow delivery/pickup only for
certain cart totals and enter a minimum. You can also enter a maximum; set it
to zero when you do not need an upper limit. These cart-total restrictions
cannot currently be combined with Dynamic Pricing rules.

The Location ID identifies the address record. Delivery and Pickup each use a
separate Profile ID for their method-specific schedule and rules. Use the ID
shown beside the relevant method badge when an order, API workflow, or support
request asks for a Profile ID.

Slot utilization matches an order using its Profile ID, scheduled date, and
slot start time. Confirm that the order contains the intended Profile-Id,
​Delivery-Date, and Delivery-Time, and that the selected Analytics date range
includes that scheduled date. Changing current slot limits does not rewrite
historical orders.

Yes. Use Settings → Translations for customer-facing labels and messages and Settings → Design for the picker accent color, control style, and custom CSS. Shopify notification wording is managed separately in Shopify.

The app uses a Shopify theme app embed. Modern themes are the intended target, but custom carts and older integrations may need a support review.

Open the published theme in Shopify's theme editor, confirm that RPDelivery
Date App Embed is enabled, save the theme, and test the cart page and cart
drawer on desktop and mobile. App-embed settings do not always carry over to a
new or copied theme.

Compatibility depends on whether the path displays the picker and runs the
app's validation before checkout. Buy Now, Shop Pay, Apple Pay, Google Pay,
PayPal, upsell apps, and custom checkout buttons can behave differently by
theme and configuration. Test each enabled path; a direct-to-checkout path can
bypass required date selection.

The selection is passed to the Shopify order as delivery or pickup details and
is also available in the app's order and reporting experiences where supported.
If an order has no date, check how the customer reached checkout and inspect the
order's additional details and timeline.

Not automatically in every store. Shopify notification templates must render
the relevant order attributes. Follow Add Delivery Details to Shopify Emails
and test the notification with a controlled order.

No. RP Local Delivery Date records the customer's date, time, and app-location
selection. Shopify separately controls its native shipping, local-delivery, and
pickup presentation at checkout. Configure the two experiences consistently
and test the resulting order.

Yes. English is the default, and additional storefront languages can be enabled and edited under Settings → Translations.

Send the permanent .myshopify.com domain, app environment, published theme,
affected page, relevant Location/Profile IDs or Shopify order number,
occurrence time and time zone, browser/device, reproduction steps, expected and
actual results, impact, and sanitized evidence. Never send passwords, tokens,
secrets, private calendar URLs, payment details, or unnecessary customer data.
See Contact RP Local Delivery Date Support
for the complete checklist.

You can solve common questions quickly or know which article to use next.

Warning: Public app details can change over time. Confirm pricing, plan details, and available settings in your current Shopify admin when making live decisions.

Contact support if your question is not covered here or if your store behaves differently from the expected setup.

Use: